Account and sign-in
Help with Apple Sign In, Google Sign In, email login, password reset, and account deletion.
Support
How can we help?
Get help with accounts, subscriptions, live sessions, public request pages, QR codes, and songbooks.
Subscriptions
Questions about plans, purchases, restore purchases, billing, and subscription access.
Live sessions
Learn how to create sessions, accept requests, reorder singers, and end a session.
QR codes and links
Share your public singer request page so guests can request songs without installing the app.
Songbooks
Upload CSV song catalogs, search songs, and let singers browse only songs you have.
Privacy requests
Ask questions about your data or account, including deleting your account and associated profile data.
Contact
Send a support request.
For the fastest help, email us directly and include the details listed here.
Email support
Contact us at admin@vibenexus.com.
Please include:
- your name and account email, if applicable;
- what you were trying to do;
- any error message you saw;
- your device type and app version, if relevant.